All Citizen's Charters
DRTWS
Citizen's Charter · 2026
DRT Water System Office
Executive
What this office does
Operates and maintains the municipal water supply system — water production and distribution, meter reading and billing, collection, and the upkeep of pipelines, pumps, and reservoirs for served households.
Jonalyn B. Fidelliaga
OIC – DRTWS General Manager
Services in this charter
- 1Application for Installation of New Water Service Connection
- 2Water Bill Payment
- 3Reconnection of Temporary Disconnection
- 4Temporary Disconnection of Water Service
- 5Change / Transfer / Relocation of Water Meter
- 6Leak Repair
The PDF is the official document — it lists the exact requirements, fees, and processing time for every service above.
Citizen's Charter — 2026 · 11 pages