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DRTWS

Citizen's Charter · 2026

DRT Water System Office

Executive

What this office does

Operates and maintains the municipal water supply system — water production and distribution, meter reading and billing, collection, and the upkeep of pipelines, pumps, and reservoirs for served households.

Jonalyn B. Fidelliaga
OIC – DRTWS General Manager

Services in this charter

  1. 1Application for Installation of New Water Service Connection
  2. 2Water Bill Payment
  3. 3Reconnection of Temporary Disconnection
  4. 4Temporary Disconnection of Water Service
  5. 5Change / Transfer / Relocation of Water Meter
  6. 6Leak Repair

The PDF is the official document — it lists the exact requirements, fees, and processing time for every service above.

Citizen's Charter — 2026 · 11 pages

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